Shipping Policy
How long does it take to receive my order?
All orders are dispatched within 1–3 business days.
Delivery typically takes 5–9 business days, depending on your location.
Total shipping time includes processing time plus delivery time.
We ship to most EU countries, as well as the US, UK, Canada, Australia, and New Zealand.
You can easily check whether we ship to your country at checkout.
We offer fast, free worldwide shipping on all orders.
Do you ship to my country?
Countries we are unable to ship to are automatically excluded at checkout.
If you are able to complete your order, it means we ship to your country.
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number by email so you can monitor the progress of your delivery.
My order should be here by now, but I haven’t received it. What should I do?
Before contacting us, please check the following:
- Review your shipping confirmation email to ensure the delivery address is correct
- Contact your local post office or courier
- Check with your neighbours in case the package was left with them
If the address was correct and the package has not been located, please contact us at
support@lormierlifestyle.com and include your order number so we can assist you further.
I received a damaged or incorrect item. What should I do?
We’re sorry if your order arrived damaged or incorrect.
Please contact us at support@lormierlifestyle.com with:
- Photos of the item received
- Your order number
- Any additional relevant details
Our team will review the issue and get back to you with a resolution as quickly as possible.
