Shipping & Tracking
All questions regarding shipments and track & trace.
How long does it take to receive the orders?
We are currently experiencing a very high order volume, and shipping time might be longer than usual. We like to over-deliver so to keep it safe we take an average of the following:
All orders will be dispatched within 1-3 business days.
Shipping will take around 5-9 business days worldwide depending on your shipping location. We ship to around 75 countries.
Total shipping time is processing time + shipping time.
More detailed shipping times
Our average shipping times are:
- USA & Canada & New Zealand & United Kingdom : 5-7 business days
- Europe : 5-9 business days
Local shipping prices can be found when checking out. Shipping is FREE for orders over £60 / €70 / $85.
Do you ship overseas?
We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country
Local shipping prices can be found when checking out. Shipping is FREE for orders over £60 / €70 / $85.
We run discounts and promotions all year, so stay tuned for exclusive deals on shipping.
Do you ship to my country?
We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country
Can I track my order?
Yes, once your order is shipped, we will provide you with a tracking number to monitor the progress of your delivery.
Returns And exchange
Learn more about our Exchange and return policy as well as the products warranty.
What are the return rules?
You can return a product for any reasonwithin 14-daysguaranteed. No questions asked.
We do not charge a return fee
The customer only have to bare the return label
How do returns work?
By simply sending us an e-mail on support@lormierlifestyle.com or through the contact form.
Our support team will then guide you through the return process.
Our return address is:
71-75 Shelton Street, London WC2H 9JQ, United Kingdom
please do not send any returns here without contacting us first, since we need to create an internal ticket in order to refund the order.
When will I get my money back?
Once we received your return, we will send you money back the day the return package arrives.
It may take up to 3-5 business days for the bank to process this.
When will I receive my cashback?
In some cases we offer cashbacks, to prevent any hassles with returning the products and to compensate for any dissatisfaction.
When the cashback is approved it will be reflected on your bank account within 3-5 business days, you will get an e-mail about this.
Product & Store information
Here you will find all the related questions for products.
What size should I get?
All our clothes are based on standard sizing and most of the products come with a tailor made size chart.We strongly recommend getting 1 size bigger to ensure a better fit, as our clothes are tailor adjusted to the body, taking one size up will ensure you will fit in.
Our Shoes & Loafers are true to size, keep in mind that loafers don't have laces, they will have to fit tight. If you are unsure about your size, take one size up for loafers to make sure they will no fit too tight. We recommend going up 0.5 size if you normally have half sizes for a better fit.
To find your perfect size, please check the foot length in CM / INCHES provided. These are 100% accurate with the shoe.
Can I place a wholesale order?
You can contact us through support@lormierlifestyle.com or our contact page! We will be happy to assist you.
Where are the products made?
We have a broad selection of products and to make sure we can offer you fair pricing and remain our LUXURY LOOKS, FOR A FRACTION OF THE COST slogan, we source our fabrics and materials on a global scale as each fabric might be cheaper in a different market.